Hotline:
Services
Telecommunication Solutions
Software solutions
IT consultation
Annual Maintenance Contracts (AMC)
IT Consultation
We offer IT consultancy services to help businesses take the right technology decisions for their organizations.
Our team of experienced engineers works closely with the client to understand their exact requirements and suggest the most suitable solution for them.
Our consultation service includes,
1. Analyzing requirements
2. Providing options with cost, advantages\disadvantages, future expansion possibilities
3. Assistance in finalizing the scope of work
4. Estimating Return On Investment
5. Taking care of Security aspects
6. Project management including support in implementation and execution of project.
Telecommunication Solutions
Telecommunication plays a key role in managing your customer interactions. We specialize in providing services to implement cost effective telecommunication solutions.
We provide solutions for IP telephony systems, IVR, call recording, call billing, call popup, click to call and integration with all leading CRM systems.
We also provide services including supply, installation, configuration, support and AMC for all telecommunication solutions.
Our team of engineers design the solution as per the specific requirement of the client.
Software Solutions
We provide cost effective software solutions developed and equipped with latest technology. We offer customisations to suit your specific requirements.
The software solutions that we offer include:
1. Contact Centre Solution – on premise and cloud
2. IVR
3. Call Recorder
4. Screen Recorder
5. Social Media Messaging Solution
6. Customer Relationship Management (CRM) Solutions
7. Call Popup Plug-in
8. Click to Call Plug-in
9. Bulk SMS
10. WhatsApp Marketing Solution
11. Visitor Management Solution
12. Case\Ticket\Complaint Management Solution
13. Customer 360 View
14. Call Billing Solution
Annual Maintenance Contracts (AMC)
Maintaining your IT products and services in good condition ensures that the products and service will run without a downtime. Periodic preventive maintenance will be done during the AMC period. Our dedicated team provides support through our contact center, WhatsApp, Email.